The DSWD FO X achieves Level 2- Maturity, bags PRIME-HRM Bronze Award.

The DSWD FO X received the PRIME-HRM Bronze Award during the “Parangal at Pasasalamat” on September 21, 2021, through a virtual awarding ceremony simultaneously streamed via Zoom and on the Civil Service Commission Regional Office X Official Facebook page.

In line with the commemoration of the 121st Philippine Civil Service Anniversary, the said event is the culmination of its month-long celebration, with the theme “Transforming Public Service in the Next Decade: Honing Agile and Future-Ready Servant Heroes”. The observance highlighted the thrust and priorities of the agency as reflected in the award winners’ office performances.

Among the four (4) award categories underscored during the event, the PRIME-HRM is the one that answers the need to successfully transform the agencies’ HRM systems. Ultimately, the award mirrors the level of excellence for good governance and efficient public service as reflected in the Offices’ competencies and practices.

Pacing with PRIME-HRM

As emphasized in CSC Resolution No. 2100170, promulgated on February 16, 2021, the DSWD FO X bagged the honor to receive such award by virtue of the findings during the onsite assessment by the CSC RO X conducted on October 30-31, 2021 and the validation conducted by the Human Resource Policies and Standards Office (HRPSO).

With the said assessment and evaluation, it was found and confirmed that the agency has met the PRIME-HRM Level 2- Maturity Indicators in the Systems, Practices, and Competences of the four (4) core HRM Systems: (a) Recruitment, Selection, and Placement; (b) Performance Management; (c) Learning and Development; and (d) Rewards and Recognition.

Among the findings also included the continuous compliance of the Office with the Civil Service Law and rules in its implementation of the other HR programs. Its maintenance of HR records was also part of the commended findings.

Along with the award comes other eight (8) privileges including the authority to approve appointments (subject to post-audit); exemption from Section 96 of the 2017 ORAOHRA, as amended; 50% of appointments issued subject to review by the CSC FOs; 20% discount for the HRMO or one (1) Agency Representative on trainings/conferences conducted by the Civil Service Institute; and 20% discount for the HRMO head or one agency representative in CSC ROs’ training sessions and conferences.

The agency was also granted exclusive membership to a pool of learners who can tap into a substantial amount of digital learning resources and other developmental opportunities. This privilege is, however, subject to the guidelines to be issued by the Commission.

Additionally, the DSWD FO X may now announce its projects and projects bureaucracy-wide through the official CSC website. The agency may also reap other benefits as approved by the Commission in the future.
As the CSC further resolved, the DSWD FO X shall also be entitled to key responsibilities as the PRIME-HRM Bronze Awardee.

Among such responsibilities include maintenance of the status under Level 2 and continue to improve on its HRM systems to meet the indicators of the next higher level.
The agency also bears the duty to comply with the 2017 Omnibus Rules on Appointments and Other Human Resource Actions, as amended, and other Civil Service Law and rules in the issuance of appointments and implementation of other HR actions.

Lastly, DSWD FO X is tasked to maintain a partnership with CSC in providing assistance to other agencies in the development or improvement of HRM systems.
The DSWD FO X Regional Director, Ms. Mari-Flor Dollaga Libang, expresses her utmost gratitude while acknowledging the challenges that come with the honor in receiving this award.

“On behalf of our Secretary Rolando Joselito Bautista, we are grateful that our commitment to meritorious and fair human resource processes is validated and recognized. This PRIME-HRM Bronze Award is owed to my fellow angels in red vest for resiliently serving with utmost integrity and keeping up with necessary development. We pray that by this effort we will be able to inspire those who aspire to join in civil service.”
Onwards with PRIME-HRM

The CSC RO X remains vigilant on the monitoring and evaluation of the extent of compliance with the said responsibilities of the DSWD FO X every three (3) years. Furthermore, CSC FOs will conduct a mid-term review to ensure continuous compliance

The CSC RO X shall monitor and evaluate the extent of compliance with the abovementioned responsibilities every three (3) years.

A mid-term review, however, shall be conducted by the CSC FOs to ensure continuous compliance with the duties and responsibilities. In extreme cases, the Commission may recommend the revocation of the Office’s accreditation if discovered to have “reneged its duties and responsibilities” within the period of accreditation.

In line with this, the CSC Field Office – Misamis Oriental shall extend technical assistance to help ensure incessant improvement of the HRM systems in the DSWD FO X.

As the new HRMD Division Head of the DSWD FO X, Ms. Lois Marie Murillo is thrilled to maintain and surpass what the agency has been achieving over the years in the field of streamlining and maximizing its HR efforts.
“We take this award as a reminder of the essence of our duty in upholding our nation in this time of crisis, and drive us to serve with excellence and competence,” Ms. Murillo says.

Ms. Murillo also acknowledges the efforts and leadership of the Division Chief, Ms. Portia G. Roldan that has been a significant factor in attaining this award along with the Unit Heads —Ms. Christine Z. Leyva: Learning and Development Unit Head, Ms. Hedy S. Perohan: Personnel Administration Unit Head, Ms. Emma F. Zayas: Welfare Unit Head, and Krizia Geneva Kaye D. Singcay: Human Resource Planning and Performance Management Unit.

“Foremost, none of these would have been possible if not because of the enduring support and guidance of our beloved Regional Director, Mari-Flor A. Dollaga-Libang.”

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𝗥𝗲𝘀𝗶𝗱𝗲𝗻𝘁𝘀 𝗼𝗳 𝗕𝘂𝗸𝗶𝗱𝗻𝗼𝗻, 𝗜𝗹𝗶𝗴𝗮𝗻 𝗖𝗶𝘁𝘆 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗰𝗮𝘀𝗵 𝗮𝗶𝗱 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗟𝗔𝗚

Some 128 residents of the key cities in Northern Mindanao who lost their livelihood due to the pandemic and fire received Tuesday cash aid as seed capital under the Livelihood Assistance Grant (LAG) of the Department of Social Welfare and Development Field Office X.

Under the Sustainable Livelihood Program, LAG provides livelihood assistance to the beneficiaries for them to live back to normalcy and recover from the effects of the crisis situation they are into.

In Iligan City, fire victims received P20,000 each while those who lost their livelihood during the COVID-19 pandemic received 15,000 each.

There are 99 beneficiaries of the said city.

In Bukidnon province, 25 beneficiaries of Malaybalay City and four others from Valencia City received P15,000 each during the payout inside Barangay 9 Covered Court, Malaybalay City.

DSWD Field Office X Regional Director Mari-Flor A. Dollaga said the assistance is an outright grant and the beneficiaries have no obligation to pay it back to the DSWD.

However, Director Dollaga said the qualified beneficiaries are expected to liquidate the money they received to make sure that their grant utilization plan is implemented as planned.

LAG is one of the government approaches to help families recover and rehabilitate their livelihood and employment, especially those affected by community quarantine due to the Covid-19 pandemic and those whose property was razed off by fire.

LAG prioritizes households with low-income or whose small business has been affected by the pandemic.

The local government unit identifies the potential beneficiaries of LAG.


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827 centenarians get P100,000 cash gift from DSWD

In honor of their contributions to nation building, the Department of Social Welfare and Development (DSWD) continues to provide the centenarians with the P100,000 incentive as mandated by Republic Act 10868 or the Centenarians Act of 2016.

As of May 2021, the Department has served 827 centenarians out of 1,319 target beneficiaries for the current year with P82.7 million amount disbursed. Field Offices CALABARZON and X have already completed the distribution of the centenarian incentive for their target beneficiaries numbering to 135 and 25, respectively.

Under the law, aside from the centenarian incentive, Filipinos who have reached 100 years old and above, whether residing in the country or abroad shall be honored with a Letter of Felicitation from the President of the Philippines congratulating them for their longevity.

To avail of the benefits under the law, relatives of the centenarians must submit primary documents such as birth certificate and Philippine passport to the city or municipal social welfare office and the Office for Senior Citizens Affairs (OSCA) in their localities.

If the two documents are not available, any one of the primary Identification Cards issued by OSCA, Government Service Insurance System (GSIS), and Social Security System (SSS); driver’s license; Professional Regulations Commission (PRC) license; and Commission on Elections (COMELEC) Voter’s ID, is also accepted.

Meanwhile, the Department distributes the centenarian incentive through house-to-house delivery scheme as part of its efforts to ensure health and safety of the beneficiaries, especially during the pandemic. ###

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DSWD’s WiSUPPORT: Easing a troubled mind amid pandemic

As the lead agency in social protection, the Department of Social Welfare and Development (DSWD) is also helping address the mental health needs of the vulnerable sectors amid the pandemic through its “Wireless Mental Health and Psychosocial Support for Individuals and Families Affected by COVID-19 and other Crisis Situations” (WiSUPPORT).

Launched on April 30, the WiSUPPORT uses online platforms such as electronic mail, web portal, DSWD WiServ, telephone, and mobile application to provide the public with easy access to various communication tools to talk with a DSWD WiSUPPORT service provider on mental health matters.

Currently, project is being pilot-tested in the National Capital Region, Central Visayas, and CARAGA. Among the target clientele of WiSUPPORT are Overseas Filipinos in Distress, children in need of special protection , senior citizens, women in especially difficult circumstances, persons with disability, family heads and other needy adults, and other individuals and families in distress.

As of June 20, some 42 clients with mental health related concerns have accessed the different technology-based platforms of the project through the calls and text hotlines  and through the web portal.

Generally, the cases of clients who accessed the platforms include heightened anxiety, fear of contracting COVID-19, depression, trauma and grief, feeling pressured,  psychological impacts of losing a job, and mental condition due to contracting Human Immunodeficiency Virus (HIV).  The clients were provided with psychosocial interventions such as psychological first-aid and counseling sessions. It was also noted that there are clinically diagnosed clients who are asking financial assistance for their maintenance medicines.

DSWD’s partner-agencies in the WiSUPPORT project are the Department of Health, National Center for Mental Health, Department of Labor and Employment, Overseas Workers Welfare Administration, Philippine Red Cross, Psychological Association of the Philippines, and the United Registered Social Workers.

For emergency cases needing immediate attention, clients will be assisted to be referred to psychiatrists, psychologists, and mental health institutions who are members of the referral network such as the DOH and NCMH. Likewise, through the help of the Mental Health AWhereness PH mapping, integrated in the WiSUPPORT platforms, clients and service providers may also find agencies providing mental health services nearby.

Clients in the pilot areas from NCR, Central Visayas, and CARAGA Region may access the services of WiSUPPORT through the following:

Call Hotlines: 0947-482-2864 (Smart); 0916-247-1194 (Globe)

Text Hotline: 0918-912-2813



Google Play Store application:

Web portal:

The DSWD emphasized that having a healthy state of mental well-being is instrumental in ensuring that families can cope with various challenges enabling them to better take care and provide for the needs of their members, especially during the ongoing health crisis. ###

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DSWD nagkatunga na sa target sa pagpangapud-apod sa social pension para sa mga senior citizens

Taliwala sa mga granular lockdown nga nasinati sa nasud, ang Department of Social Welfare and Development (DSWD) nagpadayon sa pagpangapud-apod sa pensyon sa mga kabus nga senior citizen nga benepisyaryo sa programa.

Pinaagi sa mga pagkugi sa mga Sepcial Disbursing Officers sa matag DSWD Field Offices, nagpadayon ang pagbayad sa 3.8 milyon nga target nga benepisyaryo para sa 2021.

Sumala sa pinaka-ulahing datos niadtong Mayo 31, nabayaran na ang 2 milyon nga seniors ug nagkatunga na ang Departamento sa target nga maserbisyohan niini.

Naangkon sa Field Office VI ang pinakataas nga datos sa mga nabayaran nga benepisyaryo diin 100% nga natibawas ang pagbayad kanila. Gisundan kini sa Field Office (FO) Cordillera Administrative Region nga mitala og 94.65%, ug FO VII nga duna’y 91.09%.

Dakong hagit alang sa ubang rehiyon ang pagkab-ot sa ilang target tungod sa gakataas nga tala sa COVID-19 sa ilang lugar, kulang nga personahe tungod sa mga mandatory 14-day quarantine, mga nagkadungan-dungan nga implementasyon sa ubang programa sa DSWD, ug kalisod sa mga paglihok-lihok ug pagbyahe tungod sa mga polisiya sa kwarantinas.

Aron mapasayon ang pagtunol sa pensyon sa mga seniors, hugot nga nakigtimbayayong ang DSWD sa Landbank of the Philippines (LBP) para sa paghatag og mga cash cards. Sa first quarter sa 2021, nakahatag na og 596, 796 nga cash cards ang Landbank sa mga benepisyaryo sa rehiyon sa NCR, CAR, II, III, IX ug Caraga. Gisumite na ngadto sa Landbank ang mga nahibilin sa listahan nga mga social pensioners aron ma ablihan na sila og account ug mahimoan na og cash card.

Dugang pa, aron pagtamod sa house resolution nga gi sang-at sa House of Representatives Committee on Senior Citizen, gi-istudyohan ug gi-plantsa karon sa Departamento ang mga gabayan para mahimong quarterly na ang pagpangapod-apod sa social pension imbes nga tag unom ka bulan.

Pinaagi niini, mas dali nga matagbo ang inadlaw-adlaw ug medikal nga panginahanglanon sa mga senior citizens, hilabina karon nga kahimtang sa pandemya.

Nabatyagan sa DSWD nga ang ginahatag nga ayuda, kasagara mapadulong sa pagkaon, tambal ug vitamins, health check-up, ug uban pang medikal nga mga panginahanglanon sa mga senior citizens.###

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DSWD continues to assist relocating families under the Balik Probinsya, Bagong Pag-Asa program

The Department of Social Welfare and Development (DSWD) continues to assist eligible returning families in their home provinces under the Philippine government’s Balik Probinsya, Bagong Pag-Asa (BP2) Program.

On June 3 and 4, the BP2 program sent off 13 eligible families on their way back to Leyte as part of its latest batch of beneficiaries, bringing this year’s total number of families sent off by the program to 55.

BP2 aims to balance and promote regional development by ensuring that relocated families from the National Capital Region (NCR) are given better livelihood opportunities and adequate social services when they return to their home provinces.

The returning families will be assisted to start anew in their province through the provision of different interventions or packages that will enable them to have enough resources to thrive during the transition period of their relocation under the BP2 program.

Among the interventions that are being provided to beneficiaries include transportation and relocation assistance which ranges from P3,000 to P35,000; transitory family support package of P10,000 to P70,000 to cover for the family’s food and non-food essentials during the transition period; livelihood settlement grants, transitory shelter assistance, and psychosocial support for the family-beneficiaries, among others.

The families will also be enjoined to participate in the community grants and projects that will be provided and implemented by the BP2 program in their respective communities and provinces to secure their inclusion in the development of their community and improve their access to various resources, services, and opportunities.

One of these community interventions is the DSWD’s Kapit Bisig Laban Sa Kahirapan-Comprehensive and Integrated Delivery of Social Services (Kalahi-CIDSS). Through Kalahi-CIDSS, community members actively participate to identify and prioritize their community’s problems and allow them to design, implement, and manage solutions to their priority problems.

For 2021, the BP2 program intends to send 2,000 families back to their respective home provinces. Some 834 families are scheduled for send-off in the coming months.

Moreover, an additional 811 families have already been assessed as eligible by the DSWD BP2 team. The send-off schedules for these families are currently being processed by the BP2 program in coordination with the National Housing Authority (NHA) and the respective beneficiaries’ receiving LGUs.

DSWD will continue to support the implementation of the BP2 Program by ensuring the provision of social protection programs that will facilitate balanced regional development. ###

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DSWD’s ceremonial vaccination: One step towards protecting its personnel from COVID-19

DSWD personnel get their first dose of anti-Covid 19 vaccine during a ceremonial vaccination on June 16 at the East Avenue Medical Center.

As part of the initiative to protect its personnel from COVID-19, the Department of Social Welfare and Development (DSWD) started the first leg of vaccination for its frontliners on June 16 at the East Avenue Medical Center.

Through the partnership with the Department of Health (DOH), the DSWD was able to vaccinate 100 employees from the Program Management Bureau and Crisis Intervention Unit as it kicked off the symbolic vaccination of the Department’s A4 population.

Ma. Lilian Malig-On, 55, was one of the DSWD personnel who was inoculated during the ceremonial vaccination. She believed that the opportunity to get the jab was important not only for herself but also for the people she encounters in her daily work as a social worker.

“Unang-una ‘yong protection at the same time para kapag haharap tayo sa kliyente, both of us are safe,” she said.

Following the protocol, the personnel registered at the DSWD website and signed the consent form; underwent vital signs monitoring; and was assessed by the attending physician before the vaccination. Likewise, the vaccinees had to stay at least 15 to 30 minutes at the vaccination area, depending on the physician’s assessment, for observation.

Protecting staff, residents of care facilities.

Prior to the symbolic vaccination, the Department, in its continuing effort to ensure the safety of the personnel and residents of its Centers and Residential Care Facilities’ (CRCFs) during the pandemic, reported that 1,191 staff and residents from 43 CRCFs have already been vaccinated against COVID-19.

Some 871 personnel from various CRCFs nationwide and 320 elderly residents from the Haven for the Elderly in CALABARZON and the Golden Reception and Action Center for the Elderly and Other Special Cases (GRACES) in Quezon City have been inoculated.

The vaccination roll-out was done in partnership with concerned local government units (LGUs) where the CRCFs are located.

DSWD pledges to continue to prioritize the welfare and safety of its clients and personnel by ensuring that they are properly provided with the right information on the government’s vaccination program. ###

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4Ps Act 2nd year commemoration culminates with recognition of beneficiaries, partners

From left to right: Allan Peligrino;  4Ps National Program Manager and Director Gemma Gabuya; Assistant Secretary for Specialized Programs and 4Ps Deputy Project Director, Assistant Secretary Rhea Peñaflor; and Chok Reyes are all smiles after a successful celebration of the second year of enactment the of 4Ps Act 

The Pantawid Pamilyang Pilipino Program (4Ps) weeklong celebration for the second year anniversary of the 4Ps Act or Republic Act  No. 11310, concluded with the recognition of its exceptional beneficiaries and model implementers on June 11. 

With the theme, ‘SaMa Sama tungo Sa Matatag at Sa Matagumpay na Pamilyang Pilipino!’ the culminating activity served as a venue for the Department of Social Welfare and Development (DSWD), the lead implementing agency of 4Ps, to acknowledge the important contributions and convergence of beneficiaries and partner agencies in achieving the goals of the program.

“The activity today is for us to celebrate these milestones and to further offer our commitment to our one and only goal of making our beneficiaries achieve an improved level of well-being,” 4Ps National Program Manager and Director Gemma Gabuya emphasized in her message. 

Through the event, model local government units (LGUs) implementing 4Ps were given the ‘Gawad Paglilingkod sa Sambayanan’ or GAPAS award. The award was given to Licab and Cabanatuan City in Nueva Ecija as the top implementing LGUs for the year 2019 and 2020, respectively. Likewise, Pilar in Bohol Province was accorded with the Model Convergence Award.

Moreover, Best Innovative 4Ps Projects of the different DSWD Field Offices were recognized. Most of these were focused on sustainable livelihood, communal and urban gardening, education, skills training, and psychosocial intervention that help in community development. These projects were based on the lessons from their regular Family Development Sessions (FDS).

The Department also cited  the five Best Parent Leaders per region, who exerted exceptional effort in making sure that their member-beneficiaries are compliant to the 4Ps’ conditionalities of sending their children to school, undergoing health check-ups, attending FDS; assisting in program implementation; and implementing their own advocacies to benefit their community. 

Furthermore, model implementing-DSWD workers from Central and Field Offices were recognized as ‘Natatanging 4Ps Kawani.’

During the event, former 4Ps National Advisory Council and National Technical Working Group members as well as development partners, such as the United Nations Children’s Fund, Asian Development Bank, World Bank Group, and the Department of Foreign Affairs and Trade of the Australian Government, were acknowledged for their support to the program.

“I can attest to the hard work of our colleagues to ensure the smooth working relationship between local governments, national government agencies, private sector, civil society, non-government organizations, and other stakeholders to guarantee that the shared vision of improving the lives of the program beneficiaries is attained,” Assistant Secretary Rhea Peñaflor stated as she read the message of Secretary Rolando Joselito Bautista. 

Meanwhile, the fifth edition of the 4Ps Operations Manual, which carries the tasks and responsibilities of the National Program Management Office down to the regional and local implementing partners, was launched to provide quality services and guide the social workers and employees in the implementation of the program. 

The Department vowed to continue to ensure that the 4Ps is on track with its goal as the national anti-poverty program of the country as stipulated in the 4Ps Act. ###

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October 2021